One-day seminar: "Leadership and feedback - expectations of trainees"

Having grown up in the age of social media and constantly having a smartphone in their hands, Generation Z is in constant dialogue with others. If a WhatsApp message is not answered immediately, the sender often feels personally offended. The digital feedback culture makes them feel recognised and valued.

For companies, this means that a new, more active feedback culture is required. Gen Z needs feedback - be it for completed tasks or criticism. Feedback should be as personalised, timely and appreciative as possible. This is how you build a good bond with future employees. In this seminar, you will learn how to establish an open, appreciative and contemporary communication culture with young employees.

Contents

Feedback culture of Generation Z:

• Expectations of managers and feedback.
• Transparency, appreciation and the desire for immediate feedback.

Communication in the teaching and learning process:

• The basics of effective communication: listening, asking questions, giving feedback.
• Building trust and "good relationships" in an educational context.
• Perception and learning: What do I need to consider as a trainer?

Practical approaches to feedback and leadership:

• Methods for playful learning and constructive feedback.
• Promoting responsibility: Involve trainees in the self-learning process.
• Dealing with conflicts and difficult conversations.

Workshop part:

• Development of a communication strategy for your company.
• Exercises: Feedback discussions and the application of modern methods.

Target group: Trainers/training companies
Speaker: Simone Schüll, business trainer, systemic coach, management consultant, agile coach and Scrum Master. IHK Zentrum für Weiterbildung GmbH | Heilbronn
The number of participants is limited to 15 people.

To the registration