Patient counselling
Performance specification
If you are a patient seeking advice on health, illness, health insurance, patients' rights, etc., you can get competent help and advice from the "Independent Patient Counselling Service Germany" (UPD for short). The counselling is free of charge.
The spectrum of patient counselling ranges from information about diseases and possibilities of treatment and prevention to advice on medicines, remedies and aids. Support is also given, for example, in finding self-help groups. It also advises on clarification options and legal remedies in health-related disputes.