Pension information issue

  • Performance specification

    The pension information contains

    • Information on the expected amount of your standard old-age pension,
    • a forecast of the pension you will get if you continue to work,
    • Information about the amount of your reduced earning capacity pension,
    • Information on the earliest possible pension start date for early retirement pensions with information on pension deductions,
    • Details of the widow's or widower's pension your partner will receive if you die,
    • Details of contributions paid to date to the statutory pension insurance scheme,
    • Among other things, advice and information on the prerequisites for all old-age pensions, on how to apply for a pension, on additional earnings, on the insurance history, on private old-age provision, on taxation, on information and counselling options and on health insurance for pensioners,
    • if no account clarification has been carried out yet: information on which periods have not yet been clarified (these are periods of which the pension insurance does not know whether they can be taken into account for your later pension),
    • an overview of the saved insurance periods,
    • an overview of the values and factors used to calculate your personal earning points and your standard old-age pension.

    Note: The pension information is not the same as the pension information (often also called "pension notice"), which you receive every year from the age of 27. The pension information provides very comprehensive information about other pension entitlements. As soon as you are 55 years old, you will automatically receive a pension information instead of a pension information every 3 years. However, you can also request the information if you are younger.

  • Process flow

    If you would like to receive pension information by post:

    • Go to the Deutsche Rentenversicherung website and first click on "Online services" at the top right.
    • Select "Online services without registration" or go directly to "Request insurance documents".
    • In the "Request from..." field, select "Pension information" and enter the remaining data. "Pension information" and enter the remaining data.
    • Click on "Submit".
    • You will receive your pension information by post.

    Alternatively, you can also request the pension information by telephone or in writing from your competent pension insurance institution.

    Hint:

    If you want to receive the pension information online, you need:

    • an identity card or residence permit with active online ID function,
    • a card reader and
    • the current version of the ID Card App2 or the current version of the Open eCard:
      • If you want to use the AusweisApp2: at least Windows 7 or at least OS X 10.9.
      • If you want to use Open eCard: at least Java 1.7 runtime environment.

    After you have installed the necessary software and set up the hardware, please open the AusweisApp2 or the Open eCard on your computer.

    • Now go to the Deutsche Rentenversicherung website and click on "Online services" at the top right and then on "Online services with registration".
    • Follow the instructions to access the online services of the German Pension Insurance.

    Alternatively, you can use the online services with registration of the German Pension Insurance with your electronic signature card.

    • For this you need a card reader and a supported electronic signature card.
    • Go to the Deutsche Rentenversicherung website and click on "Online services" in the top right-hand corner and then on "Online services with registration".
    • Follow the instructions to access the online services of the German Pension Insurance.

  • Competent body

    Deutsche Rentenversicherung Bund
    Ruhrstraße 2
    10709 Berlin

    Phone: 030 865-0
    Fax: 030 865-27240
    E-mail: drv@drv-bund.de

  • Requirements

    • You are or were insured with the German Pension Insurance.
    • You have paid contributions to the statutory pension insurance for at least five years.
    • You do not yet draw a pension from your own insurance.

  • Which documents are required?

    none

  • What are the fees?

    none

  • What deadlines do I have to observe?

    none

  • Processing time

    Online procedure without registration: about 7 days

    Otherwise: different

  • Legal basis

  • Applications / Forms

    Forms: none
    Online procedure possible: yes
    Written form required: no
    Personal appearance required: no


Who do I need to contact?

German Pension Insurance Association

Free service number:
Phone: 0800 1000 4800

Service hours:
Monday to Thursday from 7:30 to 19:30
Friday from 7:30 to 15:30

Responsible departments